Hardware that works with Tilo

Every card reader, printer, scanner and screen Tilo drives today, what it connects with, and where to buy it. Tilo sells no hardware and takes nothing from your sales. Start with an iPad or iPhone alone and add the rest when you want it.

• The till itself What runs Tilo. The back office is in any browser.
• Card readers From your own card provider, at the rates you agreed with them. The till sends the amount; the customer taps or inserts the card on the reader.
• Receipt printers Receipts, kitchen and bar tickets, alteration tickets, store credit coupons and the X and Z reports, in the layouts you design.
• Barcode scanners Or scan with the camera of the iPad, iPhone or Android device: no scanner is needed to start.
• Cash drawers
• Customer and kitchen screens No special hardware: any screen with a browser, or a second device with the Tilo app.

Questions about hardware

• Do I need to buy anything to start?

  No. An iPad, iPhone or Android device with the Tilo app is a till. Scan barcodes with its camera, email or text receipts, and take cards on the machine you already have.

• Will my receipt printer work?

  Star printers work over Bluetooth, Wi-Fi, Ethernet or USB; Epson and other ESC/POS printers on the shop network, by Wi-Fi or cable. A printer that only connects by USB to a computer will not work with the iPad.

• Do I need a card reader?

  Not on an iPhone or Android phone with Tap to Pay. Otherwise a reader from your own card provider, or the card machine you already have, with staff keying the amount in.

• Will my cash drawer open?

  Yes, when it is plugged into the receipt printer with its RJ11 or RJ12 lead.

• Can I use hardware I already own?

  Usually. Email us the model numbers at support@mytilo.co and we will tell you.

• What about scales?

  Not yet. Tell us which scale you use and we will look at it.