One app for the counter, a back office in your browser, and the work that comes after the sale. Set up for the kind of business you run.
Search or scan, pick a size, take the money. The whole catalogue is on the iPad, so the till keeps finding products when the wifi is slow.
Take part now and the rest on collection. The order waits with the customer's name, number and collection date, and the balance is one tap away when they come back.
Refund to cash or back to the card, or turn the value into credit on a new sale. A manager's PIN can be asked for when it matters.
Draw your room in the back office. On the till, tap a table to open its order, add each round, move it to another table, and take payment when the guests are ready.
Choose where each part of the menu is made. Saving an order prints the food in the kitchen and the drinks at the bar, and each round prints only what is new.
Connect your card provider and the amount goes to the reader by itself. Tilo never takes a cut of your sales.
Open the drawer with a float, count it at the end of the day, and see what was expected beside what is there.
Everyone signs in with a four-digit PIN. Decide who may give discounts, take returns, void a sale or close the till.
What was taken today, how, what sold and by whom, on the till and in the back office, with every sale kept to look up later.
Lay out your own receipt and job ticket, print them, or email the receipt as a PDF.
By seat, by person, or equally between however many are paying. Each share can be paid a different way.
A service charge you set goes on by itself and can be taken off. A tip is added on the till, or chosen by the customer on the screen facing them.
The till asks how a product is wanted: which milk, what to leave off, what to add. A set of items can have a price of its own.
For a business with no web shop keeping its stock: count, receive and move it, order from suppliers, and see what needs reordering. Batches and use-by dates for food and drink.
With no connection the till still takes cash sales and prints receipts, and sends them by itself when it is back.
Book customers in for a fitting or a visit, with a reminder by text. Staff clock in and out on the till and their hours add up on a timesheet.
Card, cash, or part of each. A deposit now and the rest on collection. Klarna, PayPal or Clearpay on their own phone, from a QR code on the till or a link sent to them.
A text or a WhatsApp message the moment their alteration, repair or order is finished, with no phone call from you.
The same receipt you print, as a PDF in their inbox.
Discount codes and gift cards from your web shop work at the till, and are checked with the web shop as they are used.
A return or an exchange found by scanning the receipt, with the money back to the card, in cash, or as credit on something else.
Pay in the shop and have the order shipped to their address instead of carried home.
A screen facing the customer shows each item with its picture and price as it is added, then asks for a tip, their email or their phone number when you need one.
Guests scan a code at their table, read the menu in their own language, order, and pay the bill from their phone.
Loyalty points earned on what they buy and spent as money off, with no card and no app: their phone number is enough.
Add an alteration or a repair to any item, with a note and a ready-by date. A ticket prints for the workroom.
Every item waiting for work is on a board on the till and in the back office. Tick each job off as it is done.
When the last job on an item is ticked, the customer gets a text or a WhatsApp message saying it is ready.
Scan the ticket to find the order, take any balance, and mark it collected.
Photos, prices and what is in each dish, at mytilo.co/your-name/menu, from the same products the till sells. Print one QR code; change the menu whenever you like.